Terms of service

Welcome to Eagle Weighing Systems, These Terms of Service (“Terms”) govern your access to and use of our website www.eagleweighingsystems.com and the services we offer. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Conditions

By using our website, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe any conduct violates these Terms.

2. Product Information

We sell electronic and mechanical weighing scales, spare parts, and accessories. All product descriptions, specifications, and prices are subject to change without notice. We make every effort to ensure product accuracy, but errors may occur. We reserve the right to correct any errors at any time.

3. Order Acceptance and Payment

All orders are subject to acceptance and availability. Once your order is placed:

  • You will receive an order confirmation via email or WhatsApp
  • Payment must be completed before order dispatch unless otherwise agreed
  • We accept mobile money, bank transfer, and cash on delivery (in limited cases)

We reserve the right to cancel any order if payment is not received within the stated time frame.

4. Pricing

All prices are listed in Ugandan Shillings (UGX) and exclude VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Promotional offers are valid only during the stated period.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details.

6. Returns and Refunds

Our Return and Refund Policy outlines the conditions under which you may return items. We accept returns within 7 days of delivery for eligible products. No returns will be accepted without prior authorization.

7. Warranties and Repairs

Some products may include manufacturer warranties. We also offer in-house calibration, maintenance, and repair services. Please retain your purchase invoice for warranty claims. Misuse, tampering, or unauthorized repairs may void the warranty.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to any part of the site
  • Disrupt the site’s operation or security features
  • Use false information when registering or ordering

9. Intellectual Property

All content on this website, including images, logos, descriptions, and designs, is the property of Eagle Weighing Systems or its suppliers. Unauthorized use, copying, or reproduction of our content is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Eagle Weighing Systems shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or products purchased through it.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes your acceptance of those changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda. Any disputes will be resolved in Ugandan courts.

14. Contact Information

For questions about these Terms, contact us at:

Weighing Scales Kampala
Email: [email protected]
Phone: +256-787089315